Community Clinic is a patient-directed Community Health Center, which provides affordable primary health care and supportive services to our neighbors in Northwest Arkansas. Community Health Centers, also known as Federally Qualified Health Centers, is a Federal designation whereby community health needs are identified and are responded to appropriately. We provide health care using a Patient-Centered Medical Home (PCMH) approach: the needs of the patient come first. Community Clinic recognizes that every employee plays a vital role. We care. You belong.
Job Summary
Community Clinic is seeking a Call Center Agent for our Springdale Admin location. The role is responsible for answering and routing incoming calls, scheduling patient appointments, and obtaining/confirming patient information. This job is critical to the success of our organization as the first point of contact for many of our patients and potential patients. The ideal candidate will be friendly, responsible, empathetic, and wants to be a part of a high-performing team of Patient Access Enthusiasts. Candidates who are bilingual, with Spanish speaking ability are preferred.
Key Responsibilities
Qualifications
Why Join Community Clinic?
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