Job Description
Location: San Francisco Company Stage: Seed (just raised $10M+)
Team: Strategy & Operations
Experience: 5+ years
Compensation: Competitive salary + Metrics-Based Bonus + Equity
Other perks: Unlimited holiday
Why Join CRED?
CRED is building an AI Native Command Center for businesses — a platform that merges internal and external data with predictive insight to power better decisions and strategic execution. With early traction in verticals like sports and entertainment, and clients such as the PGA and Golden State Warriors, we’re scaling fast with the backing of a fresh $10M+ seed round.
As Chief of Staff, you’ll work directly with our CEO & Founder, Jon Carr-Harris, at the center of our leadership, operations, and product strategy. You'll shape the company’s direction, drive critical cross-functional initiatives, and ensure clarity, speed, and impact across the business. This is a high-trust, high-influence role for a systems thinker who thrives in fast-paced, ambiguous environments and wants to build a category-defining company from the inside out.
What You’ll Be Working On
- Operate as a force multiplier for the CEO, amplifying strategy, communication, and execution across the org
- Build, lead, and optimize internal operating systems, rituals, and team workflows to scale efficiently
- Lead and coordinate strategic initiatives across product, go-to-market, operations, and fundraising
- Partner with the CEO on investor communications, board materials, and strategic planning
- Develop frameworks to prioritize decisions, define company goals, and measure progress
- Synthesize insights across data, product, and market to drive clarity on what's working and what’s not
- Own special projects that have high strategic value but lack an existing owner — including GTM ops, OKR implementation, or new business lines
- Interface with key partners, clients, and investors to represent the CEO and company when needed
What We’re Looking For
Must-Haves:
- 5+ years of experience across strategy, operations, venture-backed startups, or founder/CEO support roles
- You've worked in early-stage environments and know how to balance speed, quality, and ambiguity
- Exceptional written and verbal communication — you're a synthesizer and storyteller
- Bias toward ownership — you take initiative, deliver fast, and hold yourself to a high bar
- Proven project management skills and the ability to juggle multiple, complex workstreams
- Strategic and analytical thinking — you can zoom out to shape direction and zoom in to execute
- Deep empathy for teams — you can unblock, align, and inspire without needing authority
Bonus Points For:
- Experience in AI, data, or SaaS companies
- Former founder or investor/operator with exposure to company-building from 0→1
- Background in management consulting, chief of staff roles, or high-growth tech startups
- Comfort with SQL, Notion, and productivity stacks (e.g. Airtable, Figma, Slack, Linear)
- Experience partnering directly with executives, boards, or external stakeholders
This role is ideal if you’re looking to eventually grow into a founder, COO, or senior product leader. You’ll have a front-row seat to CRED’s growth and play a pivotal role in shaping our trajectory.
Compensation Range: $100K - $200K
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