Job Description

Director of Talent Acquisition

At DATAMARK Inc., you'll experience a vibrant company culture that values collaboration, creativity, and growth. You'll be part of a fun, supportive, and engaging team that genuinely enjoys working together. We’re looking for a Director of Talent Acquisition specialized in BPO to lead global recruitment strategy for a mid-sized, high-growth organization operating across the US, Mexico, and India.

The Director of Talent Acquisition will build, scale, and innovate in a fast-growing organization that values people and performance. This is your opportunity to shape the future of talent acquisition in a dynamic, people-first company. This role will be based in-office at our El Paso, Texas headquarters. If you’re ready to make an impact and lead global talent strategies, we want to hear from you.

Key Responsibilities

• Design & Execute Global Talent Acquisition Strategy across our BPO portfolio onshore, nearshore, and offshore locations.
• Build scalable frameworks for agent, support, and leadership hiring.
• Define and enforce KPIs like time-to-fill and cost-per-hire.
• The Director of Talent Acquisition will partner cross-functionally on workforce planning and compliance.
• Optimize our Talent Acquisition tech stack, deploy automation and AI tools.
• The Director of Talent Acquisition will drive employer branding and candidate experience initiatives.
• Lead continuous improvement and BPO innovations in sourcing, screening, and hiring.

What Success Looks Like

• Reduced time-to-fill and improved offer acceptance rates.
• High candidate and hiring manager satisfaction.
• Strong pipelines and quality hires across all regions.

Requirements

Highly Qualified Director of Talent Acquisition candidates will have:

• 10+ years in Talent Acquisition with 5+ years in BPO leadership.
• Proven experience in high-volume and executive hiring.
• Global Talent Acquisition management experience is required.
• Strong business acumen, compliance knowledge, and data-driven mindset.
• Collaborative leadership style with a passion for innovation in Talent Acquisition.
• Ability to travel to our global locations.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off
• Short Term & Long Term Disability
• Training & Development
• Wellness Resources
• $150,000 Annual Salary

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